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Change Your Settings

In Settings, you can choose your weight unit, view patient profiles and manage your account.

Tap or click a picture to enlarge it. To close the picture, tap the × button or press Esc.

Open Settings

Tap Settings at the bottom of the app.

Settings page with Account, Patients, Units, Connected Devices and support options.
Open Settings from the bottom menu.

Choose Your Weight Unit

  1. On the Settings page, tap Units.
  2. Tap Pounds (lb) or Kilograms (kg). The blue circle shows your selected unit.
  3. Tap the back arrow at the top left to return to Settings.
Units page with Pounds and Kilograms options. Pounds is selected.
Choose pounds or kilograms.

View Patient Profiles

On the Settings page, tap Patients.

This page shows the patient profiles you can access. Each card shows the person's name, date of birth and your role.

Patients page showing a patient profile and the Add Patient button.
View the patient profiles you can access.

Add a Patient

To add another person whose measurements you want to follow:

  1. On the Patients page, tap Add Patient.
  2. Enter the person's First Name and Last Name.
  3. Set Date of Birth to the person's correct date of birth.
  4. Check the information, then tap Add Patient to save the profile.
Add Patient page with First Name, Last Name, Date of Birth and an Add Patient button.
Enter the patient's name and date of birth.

Manage Your Account

On the Settings page, tap Account. The email address for your account appears under Signed in as.

Account page with Change Password, Request Account Deletion, Terms of Use, Privacy Policy and Log Out.
View your account and security options.

Change Your Password

  1. On the Account page, tap Change Password.
  2. In Current Password, enter the password you use now.
  3. In New Password, enter your new password. Use at least 6 characters, including a capital letter, a small letter, a number and a symbol.
  4. In Confirm New Password, enter the same new password again.
  5. Tap the Change Password button.
Change Password page with Current Password, New Password, Confirm New Password and a Change Password button.
Enter your current password and your new password.

Request Account Deletion

If you want to delete your account, follow these steps:

  1. On the Account page, tap Request Account Deletion. This opens the instructions on the project website.
  2. Send an email to chfcompanion@gmail.com . Send it from the email address used for your CHF Companion account.
  3. Use CHF Companion Account Deletion as the email subject. In the message, ask to have your account deleted.

You may be asked to confirm your identity before the request is completed.

Project website showing privacy rights and account deletion instructions.
Follow the account deletion instructions on the website.

Log Out

On the Account page, tap Log Out. You will need your email address and password to log in again.

Check Your Connected Devices

On the Settings page, tap Connected Devices to view your devices and measurement sources.

For the connection steps, see Connect Withings .

Find Help

The Settings page also includes Help Center, Contact Us and About CHF Companion. These options are explained in the next section.