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Create Your Account

Follow these steps to create your CHF Companion account.

If you already have an account, enter your email and password on the app's login screen, then tap Log In.

Before You Start

Make sure your phone is connected to the internet. You will also need access to your email to receive a verification code.

Tap or click a picture to enlarge it. To close the picture, tap the × button or press Esc.

Step 1. Open Registration

Open CHF Companion on your phone.

On the login screen, tap Create Account.

CHF Companion login screen with the Create Account button below Log In.
Tap Create Account.

Step 2. Enter Your Email

Tap the Email field and enter your email address.

Use an email address you can open to check your messages.

Account creation form showing the Email field and Send verification code button.
Enter your email in the Email field.

Step 3. Request Your Code

Check that your email address is correct.

Tap Send verification code.

Registration form with an email address entered and the Send verification code button.
Tap Send verification code.

Step 4. Enter Your Code and Password

Open your email and find the message containing your verification code.

Return to CHF Companion.

Enter the code from your email in Verification Code.

Choose a password and enter it in Password. You will use this password to log in.

Enter the same password again in Confirm Password.

Registration form showing Verification Code, Password and Confirm Password fields.
Enter your code and the same password in both password fields.

Step 5. Add Patient Information

Scroll down to Patient Information.

Under Who is this profile for?, choose:

  • Myself if you will track your own measurements.
  • Someone I care for if you will track another person's measurements.

Enter the details of the person whose measurements you will track:

  • Enter their first name in First Name.
  • Enter their last name in Last Name.
  • Tap Date of Birth and choose their date of birth.
Patient Information showing the profile options, name and date of birth fields, and the Create Account button.
Enter the patient's details.

Step 6. Create Your Account

Tap Create Account at the bottom of the form.

Wait while the app creates your account.

If the app returns to the login screen, enter your email and password, then tap Log In.

If You Need Help

If the verification email does not arrive, check your Spam or Junk folder. You can also return to the app and tap Resend code.

If your passwords do not match, enter the same password in Password and Confirm Password.

What Comes Next?

After your account is created, connect Withings to see your measurements in CHF Companion.